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User Voice

America

Robert TaylorResearch Professor
Texas A&M University, USA
User experience: 12 years
How likely is it that you would recommend our product(s) to a friend or colleague: 9/10
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"We are extremely satisfied with our Nippon MA-3000 mercury analyzer and the level of service provided by the company that sold it to us. The instrument has been a pleasure to use, and over the years has consistently provided high quality results that have been used for both regulatory and research purposes. "
Bijan SedghiDirector of Laboratories
University Laboratories, Detroit, USA
User experience: 15 years
How likely is it that you would recommend our product(s) to a friend or colleague: 9/10
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"1) Robust Instrument
2) Easily Maintained
3) Excellent service and technical support"
MA-3000 UserLab Manager
Harvard University, School of Engineering & Applied Science
Cambridge, MA, USA
User experience: 5 - 10 years
How likely is it that you would recommend our product(s) to a friend or colleague: 8/10
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"The MA-3000 instrument and its components have been very durable over the years with very few problems. The consumable parts like the catalyst column and amalgamation tube have been very consistent and are usable for many samples. The technical support allows us to solve problems and perform minor repairs."
Monica MartinDirector of Laboratory Services
North Water District Laboratory Services, Inc. (NWDLS)
Conroe, TX, USA
User experience: 11+ years
How likely is it that you would recommend our product(s) to a friend or colleague: 9/10
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"NWDLS has utilized multiple NIC Mercury Analyzers for over 10 years in our environmental laboratory. We routinely test a variety of matrices such as drinking water, wastewater, sludge, sediment, and biological tissue. We're repeat clients because the machines are robost for high output, and customer support is readily available when needed."
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Australia

Julian TimmersQHSE Advisor
BMT, Australia
User experience: 0 - 2 years
How likely is it that you would recommend our product(s) to a friend or colleague: 8/10
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"The decision was made to purchase 1x EMP-3 right away as our other facilities use the previous version (EMP-2) and have found them to be pretty reliable and accurate."

Germany

Nils HilsemerShell Energy and Chemicals Park Rheinland
Cologne, Germany
User experience: 2 - 5 years
How likely is it that you would recommend our product(s) to a friend or colleague: 7/10
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Model of Mercury Analyzer used : WA-5F

"The device ran stable and the software is clear and user-friendly. Therefore, we are very satisfied so far. "
Mirco RennemannTeam Manager
Wessling
Hauover, Germany
User experience: 1 year
How likely is it that you would recommend our product(s) to a friend or colleague: 8/10
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"The NIC 4300 is a very robust system for mercury analysis. It can handle most of matrix in samples, without loss of performance."
User from Hygiene-Institut des RuhrgebietsInstitut für Umwelthygiene und Toxikologie
Germany, Gelsenkirchen
User experience: 6 years
How likely is it that you would recommend our product(s) to a friend or colleague: 9/10
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Model of Mercury Analyzer(s) in used : NIC RA-4300 (2x)

"Both Analyzers work very reliably and hazzle free. Neither analytical nor technical problems. Except maintenance work no service visit neccessary within six years."
User from GermanyUser experience: 2-5 years
How likely is it that you would recommend our product(s) to a friend or colleague: 9/10
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"Model of Mercury Analyzer(s) in used : NIC RA-4300A

We are very content with the performance of the product. There haven’t been any problems in use of the analyzer which could not be resolved quickly. We have always experienced good customer support by the seller of the product, a1-envirosciences GmbH."
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Indonesia

Yan HarlanPertamina Dumai, Indonesia
User experience: 5-10 years
How likely is it that you would recommend our product(s) to a friend or colleague: 7/10
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Model used : MA-3000

"So far so good"
Ely Rahmy TapriziaSupervisor of P3KLL-KLHK, Indonesia
User experience: 5 - 10 years
How likely is it that you would recommend our product(s) to a friend or colleague: 8/10
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Model used : MA-3000

"Very simple analysis method, less chemicals and user friendly software."
Abdul MuizPT Trans Pacific Petrochemical Indotama, Indonesia
User experience: 5 - 10 years
How likely is it that you would recommend our product(s) to a friend or colleague: 8/10
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"As long as I operate NIC Equipment (NIC Mercury Analyser SP3D and MA-1), the instrument can demonstrate good performance of both accuracy and precision. "
Eko HandoyoLemigas, Indonesia
User experience: 12 years
How likely is it that you would recommend our product(s) to a friend or colleague: 8/10
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"We've been using the WA-4 mercury analyzer since 2009 and haven't experienced any significant problem."
Siswanto S.T.Supporting Supervisor
PT Kilang Pertamina Internasional Refinery Unit 3 Plaju, Indonesia
User experience: 5 - 10 years
How likely is it that you would recommend our product(s) to a friend or colleague: 8/10
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Model used : PE-1000 & RA-4500

"Good Product, High Reliability, Simple Instrument, Good Support from Services"
SuratnoResearcher
BPTBA-LIPI,Indonesia
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"NIC Equipment (NIC MA-3000 Mercury Analyzer) is instrument that can demonstrate good performance of both accuracy and precision."
I Gusti Ayu Dewi Candra RS Si
BaliSeafood, Indonesia
User experience: 11+ years
How likely is it that you would recommend our product(s) to a friend or colleague: 8/10
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Model used : MA-2000

"We can do mercury testing with the simple preparation of samples and only need 8 minutes/samples to finishing mercury testing."
NovitaA.Md
PT Perta Arun Gas, Indonesia
User experience: 11+ years
How likely is it that you would recommend our product(s) to a friend or colleague: 8/10
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"I am very happy with NIC's Equipment. The Equipment is very use friendly as the calibration can be done easily and the equipment is durable."
Uu HolidinLab Supervisor/Project Leader
PT. Sucofindo - Tangguh Project, Indonesia
User experience: 11+ years
How likely is it that you would recommend our product(s) to a friend or colleague: 8/10
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"I am very satisfied with the performance of the NIC MA 3000, the analysis of environmental samples (i.e. water, wastewater, soil, sediment, and sludge) can be measured directly, quickly and accurately because without acid digestion."
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Thailand

Ummara SittiwongChemist, Laboratory Section Esso
Chonburi, Thailand
User experience: 2.5 years
How likely is it that you would recommend our product(s) to a friend or colleague: 9/10
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Model of Mercury Analyzer(s) in used :
PE1000, WA-5A, MA-3 Solo, 2 units of SP3D.

"All those units is good performance and we always received great supporting from COAX team with trouble shooting."
Prakit Piya-asawajindaManager
PTT Global Chemical Public Company Limited
Rayong, Thailand
User experience: 11+ years
How likely is it that you would recommend our product(s) to a friend or colleague: 8/10
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Model of Mercury Analyzer(s) in used : RA-4500, PE-1000, WA-5A

"For our experience in this product : Our staff say it is excellent and include service team that can support on time."
Pimporn PhaocharernPTT Global Chemical Public Company Limited
Rayong, Thailand
User experience: 13 years
How likely is it that you would recommend our product(s) to a friend or colleague: 9/10
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Model of Mercury Analyzer(s) in used : MA-3 Solo

"MA-3 Solo is also easy to use and reliable but it is quite manual and require staff attendance time. For laboratory who don’t have too many samples per day,MA-3 Solo still be good choice for crude oil/heavy sample."
Ms. Kunnichapa WasuchayanontLab Section Head (Industrial services)
Insee Ecocycle Co. Ltd
Rayong, Thailand
User experience: 13 years
How likely is it that you would recommend our product(s) to a friend or colleague: 9/10
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Model of Mercury Analyzer(s) in used : EMP-1B (cancel use), EMP-2 & EMP-3

"From the experiences and feelings and perspectives of Insee users, the Portable mercury survey meter we are satisfied with the EMP-2, as it is easy to use, when the measurement is stopped on the screen, it maintains the maximum and average measured values on the screen. Convenient to take screenshots, keep data and continue to use without having to waste time uploading data from the device.
Overall, every Portable mercury survey meter of NIC is designed to be easy to use, accurate to measurement and lightweight."
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Turkey

BERCEMLab. Lead Engineer
SOCAR, Turkey
User experience: 2 - 5 years
How likely is it that you would recommend our product(s) to a friend or colleague: 7/10
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Model of Mercury Analyzer used : NIC PE 1000

"We are pleased to use the NIC PE 1000 Mercury Analyzer due to its high sensitivity and stable results. Aytaç Özgürbüz provides effective support with his technical knowledge. "

China

刘凡修 (Fanxiu Liu)化验室主任
东明万海氯碱化工有限公司化验中心, 山东菏泽
用户经验: 2-5年
向朋友或同事推荐产品的可能性: 90%
Laboratory Director
Laboratory center of Dongming Wanhai Chlor Alkali Chemical Co., Ltd
Heze, Shandong province, PRC
User experience: 2-5 year
How likely is it that you would recommend our product(s) to a friend or colleague: 9/10
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使用仪器型号 : WA-5F

"我们从 2018 年开始使用 NIC 的测汞仪,型号是 WA-5F,这个型号的仪器我们集团在之前也已买过,对于气体检测,数据一直稳定可靠,原子荧光检测灵敏度高,操作也很方便。售后人员对我们的操作中遇到的不懂问题,也是不厌其烦,耐心解答。如果大家从事石化行业检测工作,NIC 的测汞仪的确是个不错的选择。"

Model of Mercury Analyzer used : WA-5F

"We've been using NIC's mercury analyzer, model WA-5F. Our corporation bought the same model of instruments before. For gas measurement, the data has been stable & reliable, CVAFS has high sensitivity and its operation is also very convenient. The after-sales staff is being very patient when we have questions with its operation. If anyone is engaged in petrochemical industry testing, NIC mercury analyzer is indeed a good choice."
王立山 (Lishan Wang)工程师
恒力石化检验中心, 中国大连
用户经验: 11年以上
向朋友或同事推荐产品的可能性: 90%
Engineer
Inspection Center of Hengli Petrochemical
Dalian, PRC.
User experience: 11 years above
How likely is it that you would recommend our product(s) to a friend or colleague: 9/10
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使用仪器型号 : SP-3D, PE-1, PE-1000

"从 08 年就开始使用 NIC 的 SP-3D 测汞仪,后来升级为 PE-1 和 PE-1000,使用比以前更加方便。NIC 的测汞仪是 UOP938 液态烃中汞测定标准指定的仪器,性能稳定可靠,操作简单方便,灵敏度高。仪器使用了几年,响应值和线性几乎没有什么变化。如果大家从事石化炼化行业检测工作,NIC 的测汞仪是个不错的选择。"

Model of Mercury Analyzer used : SP-3D, PE-1, PE-1000

Since 2008, we started to use NIC's SP-3D mercury analyzer, it has been upgraded to PE-1 and PE1000, which operation is more convenient than before. NIC mercury analyzer is specifically listed by UOP 938 standard method for the determination of mercury in liquid hydrocarbons. It has stable and reliable performance, convenient operation, and high sensitivity. It is used for a few years now, there is almost no changes in its response value and linearity. If anyone is testing in the petrochemical refining industry, NIC's mercury analyzer will be a good choice.
邓立平 (Liping Deng)环监站站长
宜宾市海丰和锐有限公,四川省宜宾
用户经验: 5-10年以上
向朋友或同事推荐产品的可能性: 80%
Head of Environmental Monitoring Station
Yibin Haifeng Herui Co., Ltd
Yibin City, Sichuan Province,PRC.
User experience: 5-10 years above
How likely is it that you would recommend our product(s) to a friend or colleague: 8/10
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使用仪器型号 : RA-4500

"使用便捷,维修率不高。"

Model of Mercury Analyzer used : RA-4500

"Easy to use and less maintenance"
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